Shipping policy

Order Processing

• Please allow 1–5 business days (excluding weekends and holidays) for your order to be processed before shipment.

• Processing times may be extended during periods of high order volume.

Order and Shipping Confirmations

• You will receive an order confirmation as soon as your purchase is completed.

• A shipping confirmation with a tracking number will be sent once your order has shipped.

• If you do not see these emails, please check your Spam/Junk folder.

In-Store Pickup

• Pickup is available Monday–Saturday, 10:00 AM – 5:30 PM.

• Orders must be picked up within 4 business days of being ready. Unclaimed orders may incur a $15 restock fee.

Shipping Process

• Delivery times depend on your location.

• Orders are shipped Monday–Saturday before 5:00 PM EST.

• Tracking numbers may take up to 48 hours to update. Please check tracking frequently.

• Billion Dollar Blinks Inc. is not responsible for shipping delays.

• Upon delivery, check your mailbox, porch, or parcel locker. If a package is missing, contact the shipping carrier immediately. If further assistance is needed, contact us and we will help track your package.

International Orders

• International shipments may be subject to customs fees, duties, or taxes according to local regulations.

• Billion Dollar Blinks Inc. is not responsible for these additional charges.

 

Accurate Order Information

• Customers are responsible for providing an accurate shipping address and contact info.

• We are not responsible for shipments returned due to incorrect information.

• Refunds will not be issued for packages returned due to incorrect addresses or failed deliveries. Customers are responsible for reshipping costs.

Damaged Products in Transit

• While we package all products carefully, Billion Dollar Blinks Inc. is not responsible for items damaged during shipping.

• Shipping carriers are responsible for handling damaged packages.

• Contact us immediately if your order arrives damaged so we can assist with a damage claim.

Package Delivery

• Once marked as delivered, Billion Dollar Blinks Inc. is not responsible for lost, stolen, or misplaced packages.

* If your package is missing, contact us and we will file a claim with the carrier.